Frequently Asked Questions

Q – What waste can you take away for recycling?

A - TQ Recycling will take away – Plastics, Aluminium and steel cans, Cardboard, Paper, Mixed Glass bottles and jars and WEEE (Waste electrical Equipment. Further we also shred confidential paper waste and will also offer secure destruction of PC hard drives under the WEEE Directive.

Q – What happens to our waste when it is taken away?

A - All waste is recycled. Paper is baled at our location and then transported for bulk delivery to a paper mill in the Uk. Cardboard is baled at our location and then transported to a local mill for re pulping into new cardboard. Glass is collected in a mixed colour form and then bulk transported up to Bristol for re processing – colour separating and re smelting into new glass. Plastics and aluminium and steel cans are taken to Plymouth where they are sorted and processed for onward delivery to a re processing plant to be made into new aluminium and steel cans and new plastic products. Waste electrical equipment goes to the re processors working with DHL our WEEE Compliance partner. Items are re used where possible and if not then shredded and separated into component metals and plastics for onward recycling.

Q – Do you supply the bins or bags we need?

A – Yes, TQ provides bins ranging from 1100 ltrs to 360 ltrs volume and we supply re usable recycling sacs and cages where needed. The bins are all rented and come complete with bin logos depicting the waste streams to be recycled and the bags are purchased.

Q – How often do you collect?

A - Each business is different but we do have established rounds in areas. We collect from some clients 5 times per week due to a lack of storage space but others are weekly. Call for more information about how we can help your business.

Q – What can we do with old computers and other waste electrical items?

A – We are able to collect all types of waste electricals. We will quote for each individual collection. Waste electrical equipment goes to the re processors working with DHL our WEEE Compliance partner. Items are re used where possible and if not then shredded and separated into component metals and plastics for onward recycling.

Q – How much does your service cost?

A - The price list is on the web site. Please call for further information about your specific needs.

Q – Why do we have to pay for an Annual Duty of Care Notice?

A - The Environment Agency requires all producers of waste to submit either individual collection returns or an annual Duty of Care notice detailing the volumes etc of waste carried over the period. We choose to submit one annual form to reduce paper produced and to save you money. Some organisations charge a monthly fee for this. We charge a one off Annual fee of £45.00 plus Vat. These records must be kept.